Frequently Asked Questions

What is the average wait time to enter Jolly Holiday Lights?

Wait times vary depending on traffic, weather and school schedules, but on average, Monday – Thursdays are typically less than a 30 min wait. Friday – Sunday average wait times are one hour. Make the most of your family time together, pick up dinner and enjoy holiday music on 104.1 EZ FM.

What if I have an Oversized Vehicle?

Special Directions for Oversized Vehicles

  • Stay in the middle of the road when going under arches.
  • Do not park along the route or allow passengers to touch
    displays.
  • Bus/Limo parallel parking available at the Wish Shop.
    Route Notes:

    • Stage Right at the Hard Left Sign after the Grinch Displays
    • Stage Left for a Right Turn after the Green Electric Tunnel
    • 18 passenger+ or 35’+ vehicles must use the cut
      through after passing the Wish Shop.
Where do I park?

Adventureland’s parking lots will be available for free parking.

Is the Wish Shop open?

The Wish Shop will be open during Tour de Lights. Cocoa and cookies will be served inside. Santa will not be arriving until the first night of Jolly Holiday Lights.

Can I bring my dog?

Dogs are only allowed on leashes. They are not allowed inside.

Do I have to come in costume?

No, many participants do not come in costume.

What are the distances?
  • 1.5 miles the Adventureland Campground.
Do I get my t-shirt the day of the event?

Yes.  They are $10.00.  T-shirts can be ordered online until Nov. 1st.  After the 1st t-shirts are not guaranteed.

Can I register at the event?
  • Yes, but there may not be t-shirts still available if you don’t pre-register and pre-pay.
  • Pre-register by Sept 17th for $15.00. Registration after is $20.00
When is Tour de Lights?
  • Saturday, November 23
  • Lights open at 5:30 PM
  • Participants may begin checking in at 4:30 p.m. at the Palace Theatre
    • We will turn off Jolly Holiday Lights at 8 PM!
How long does it last?

About 1 – 1 ½ hours for the reception, then a trip through the light displays.

Are children welcome?

Children are most welcome to attend

What is the attire?

Business Casual

Where is it?

Prairie Meadows: Skinner Ballroom

How can I buy a ticket to the VIP Lighting Party?

The VIP Lighting Party is the first peek at Jolly Holiday Lights and our opportunity to thank our display sponsors. If you purchase a display sponsorship you’ll receive an invite. No ticket is necessary, we ask that you RSVP and your name will be on the guest list.

When is the VIP Lighting Party?

Friday, November 22 at 6 PM program at 7 PM

How do I volunteer for a shift?

View open shifts on our volunteer sign up page. You must volunteer as part of a group of 8-10 for the Wish Shop.

How can I help with set-up?

Volunteers are still needed with set-up and tear down. Please email Natalie for more information. nbrecht@iowa.wish.org

I lost something at the park. How do I get it back?

Lost items may be claimed at the front desk at Adventureland Inn.

Are you open on holidays?

No. Jolly Holiday Lights will be closed Christmas and Christmas Eve. We are pleased to give our volunteers, wish families, and staff time to enjoy the holiday with family and friends.

Where can I buy tickets?

Tickets will be available November 1st at area Hy-Vee’s and Casey’s. You may also purchase tickets from the Make-A-Wish® Iowa office, or online through Tikly.  Tickets are also available at the front entrance. Bus and limo advanced tickets are only available online. Purchase tickets online HERE

What is the height restriction at Jolly Holiday Lights?

No vehicles or trailers taller than 14’

What does it cost to get in?

Our ticket price into Jolly Holiday Lights reflects the rising costs of wishes. Because of those that attend Jolly Holiday Lights we are able to transform lives, of children with critical illnesses.

 

  • $20 per car (tickets may be purchased at any ticket outlet, online or at the gate)
  • $40.00 per Limos and mini bus (tickets may only be purchased online or at the gate)
    • Pricing is for vehicles with a capacity of 25 passengers or less.
  • $70 per bus (chartered bus) (tickets may only be purchased online or at the gate)

Pricing is for vehicles with a capacity of more than 25 passengers.

How can my company get a light display?

To inquire about a light display email us at: jhl@iowa.wish.org

How can I propose to my fiancé (or other special occasion) at Jolly Holiday Lights?

Make-A-Wish® Iowa requests a donation of $100.00. We ask that you do not impede traffic and utilize a parking lot at either the restrooms on the route or the Wish Shop.

What are the hours?

Both the lights and Wish Shop are open nightly from 5:30 PM – 10:00 PM. The Wish Shop is only open through Dec. 23rd.

When is JHL open to the public?

Friday, November 29 –  Monday, Dec. 30. Closed Christmas Eve & Christmas Day.

The Wish Shop is open Nov. 29th – Dec. 23rd.

Where do I enter Jolly Holiday Lights?

All guests will enter through Adventureland Park’s main entrance off of Adventureland Dr. 3300 Adventureland Dr. Altoona, IA 50009